Clear answers.
No technical runaround.
Find straightforward information about plans, billing, server access, operating systems, locations, and support.
Plans, billing, and locations
The basics that apply across both service types.
What happens after I choose a server?
Select a plan, billing term, operating system, and location. Review the live total, sign in securely, and place the order from checkout.
Do I receive full server access?
Yes. Linux VPS plans include root access, while Windows RDP plans include administrator access.
Can I select a server location?
Yes. Choose the United States, United Kingdom, or Germany while configuring your order.
How does yearly billing work?
The yearly view shows the effective monthly price for a twelve-month billing term.
Root access and distributions
Questions for customers planning a Linux workload.
Which Linux distributions are available?
Choose CentOS, AlmaLinux, Ubuntu, or Debian when configuring your VPS.
Can I install my own software?
Yes. Root access lets you install and configure software for your workload, subject to our acceptable-use terms.
Is the VPS managed?
These are self-managed VPS plans, giving you full control of the operating system and installed software.
Versions, access, and licensing
Questions for customers who need a Windows desktop.
Which Windows Server versions are available?
RDP orders support Windows Server 2022 and Windows Server 2025.
Is a Windows license included?
Windows licensing depends on the selected deployment. Confirm the applicable license option with our team when placing your order.
How do I connect?
Use Microsoft Remote Desktop or another compatible RDP client with the server address and administrator credentials supplied after provisioning.
Still deciding?
Compare Linux and Windows features or contact our team for help choosing the right service.